WHO NEEDS AN RRO OR PRRO?
PRRO is a software cash register through which an entrepreneur creates fiscal receipts for transactions where the law requires the use of an RRO or PRRO. The main rules are established by Law No. 265/95-VR, while the State Tax Service provides a free PRRO and official materials for registration and operation.
The owner should first determine exactly which payments are accepted from customers and only then choose the software, number of cash registers and cashiers. UBC can help reconcile the payment methods and register the PRRO for the actual sales of a shop, website or service business.
Who Needs a PRRO and Which Payments Are Fiscalised
The obligation to use an RRO or PRRO depends on the seller's status, type of activity and payment method. The owner lists how customers pay: cash, bank card through acquiring, a payment service, transfer to bank details or another method. Different rules may apply to different payment methods, so the answer is linked to the particular sale, the way the money is received and the seller's status.
If a PRRO is required, the owner chooses the software and device: a computer, smartphone, tablet or integration with the accounting system. The State Tax Service offers its own free software product, while businesses may also use other solutions. The options are compared by cost, support, integration with inventory records, cashier operation and how easily the accountant can obtain sales data.
One entrepreneur may have several cash registers or sales locations. The director determines where payments are made and which employees work as cashiers. For an online shop, the link between the order, payment and receipt is especially important. The customer must receive the settlement document in the manner prescribed by law, while the accountant receives data that corresponds to actual revenue.
Cash Register Registration and Cashier Work
Before operations begin, the owner checks the details of the sales location or other business unit and the people who will use the PRRO. Valid electronic signing tools are required for the cashiers who use them. After registration, the first sales and refunds are processed so that the director and accountant can confirm that the receipt contains the correct details and corresponds to the goods or services.
The cashier needs a short routine for an ordinary working day: open the shift, process a sale, issue the receipt, process a refund and close the shift. If several employees perform these actions, each uses their own authority. The director determines who is responsible for changes to the item list, a new sales location and connecting a new cashier.
If there is a technical failure, the cashier follows the rules established for PRRO and the particular situation. The owner should know in advance who contacts the software provider, who checks the connection with the State Tax Service and how sales may continue if the law permits it. After service is restored, the accountant reconciles the receipts with actual payments.
If there is no connection to the fiscal server, a PRRO may operate offline for up to 36 consecutive hours. Fiscal numbers from the offline range may be used for no more than 168 hours during a calendar month; after the connection is restored, the PRRO returns to online exchange with the State Tax Service server.
PRRO for a Shop, Website and Services
For a shop, the owner usually links the PRRO to the product list, prices and acquiring. For a website, it is important that the receipt corresponds to the particular online order and payment method. For services, the entrepreneur determines when the settlement transaction occurs and what exactly is shown on the receipt. This approach helps avoid discrepancies between bank receipts, fiscal receipts and accounting records.
UBC can review payment methods, determine which sales require PRRO, prepare the registration documents and explain the main rules to the director and accountant. For technical integration with a website or accounting software, the owner may use their own developer or PRRO provider. The legal and tax rules remain linked to the actual method by which money is accepted.
The cost depends on the number of locations, cashiers, payment methods, condition of the registration data and the need for integration. For a small business, registration of one cash register and a consultation may be sufficient. For a network or online shop, it is useful to agree the rules for all locations and payments from the outset. The owner can then accept payments and provide the customer with a proper receipt without unnecessary manual work.
After launch, the accountant compares PRRO revenue with bank receipts, acquiring data and accounting records. If a new location opens, the cashier changes or a new payment method is added, the director checks whether registration changes are required. This allows sales to expand on the basis of an established cash-register process while keeping the same rules for customers and accounting.
The owner also compares the free State Tax Service PRRO with paid software. A free solution is often sufficient for one cash register and simple records. Integration with inventory software or a website becomes worthwhile at higher sales volumes, when automatic transfer of the item, price and payment saves the cashier and accountant time.
Related Pages
A PRRO can be selected for the actual payment methods and number of sales locations. A UBC specialist will help determine where a fiscal receipt is required, complete the registration and explain the rules to the director and accountant. We will be pleased to answer additional questions and help you accept customer payments conveniently. We wish you every success in business!
Why Choose UKRBUSINESSCONSULT?
The principal activities of the UBC group of companies include financial and investment services, assistance with obtaining finance and attracting investors, the purchase and sale of established businesses, IT services, commercial property development in Ukraine, Europe and other countries, company registration in Ukraine, business expansion into EU countries, corporate law, offshore jurisdictions and offshore companies, business consulting, audit, certification, LLC registration, registration of financial companies, asset management companies and mutual investment funds, registration of joint-stock companies, securities and bond issues, support for foreign investment, construction licences, permits for design and construction, and other services for successful business in Ukraine. We guarantee our clients a full range of turnkey business services within the shortest practical timeframe.
Our continuously expanding network of regional and international partners helps resolve our clients' issues effectively when doing business both in Ukraine and abroad.
We consistently work towards the result you need and will do everything possible to achieve it within the required timeframe, taking account of your wishes and objectives. Why is it better to start a business in Ukraine with UBC? The answer is simple: we have considerably more practical experience, resources and capabilities. We have been and remain a leader in Ukraine in corporate services, and the UBC corporate structure comprises more than 10 companies operating in different business sectors.
Frequently Asked Questions
Who needs an RRO or PRRO?
It depends on the seller's status, type of activity and the way money is accepted. To answer correctly, it is necessary to list the actual payment methods used by customers.
Can PRRO be used on a smartphone?
Yes. Software solutions are available for smartphones, including the free PRRO provided by the State Tax Service. The owner chooses software suitable for the company's sales and accounting.
What should be checked before registration?
Check the sales-location data, cashiers, electronic signatures, list of goods or services and the method used to deliver the receipt to the customer.
How should a technical failure be handled?
The cashier follows the rules established for PRRO and the particular type of failure. The owner should have a technical-support contact and determine in advance who checks the receipts after operations are restored.
